ISO 9001:2015 Training Videos

ISO 9001:2015 Training Videos

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INTRODUCTIONS

Introduction
Benefits of quality management system to an organization
Introduction to quality management system and the standard
Quality management principles
The PDCA cycle

CLAUSE 4: CONTEXT OF THE ORGANIZATION

Determining external and internal issues
Interested parties and their requirements
Scope of organization’s Quality Management System
Quality management system and its processes

CLAUSE 5: LEADERSHIP

Leadership and commitment
Customer focus
The Quality Policy
Roles, responsibilities and authorities
Reporting the performance of the Quality Management System to Top Management

CLAUSE 6: PLANNING

Determining risks and opportunities
Actions to address risks and opportunities
Establishing the quality objectives
Planning actions to achieve the quality objectives
Planning the change

CLAUSE 7: SUPPORT

Provision of resources
Monitoring and measuring resources
Monitoring and measuring resources
Measurement traceability
Organizational knowledge
Competence
Awareness
Communication
Documented information

CLAUSE 8: OPERATIONS

Operational planning and control
Requirements for products and services
Design and development of products and services
Control of externally provided processes, products and services
Production and service provision
Release of products and services
Control of nonconforming outputs

CLAUSE 9: PERFORMANCE EVALUATION

Monitoring, measurement, analysis and evaluation
Internal audit
Management review

CLAUSE 10: IMPROVEMENT

Nonconformity and corrective action
Continual improvement

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